Deactivate an Employee

When an Employee leaves your company, you will want to deactivate them in Service Autopilot.

  1. Navigate to Team > Employees.
  2. Put a check next to the Employee you wish to deactivate and choose Actions > Make Inactive.


  3. If Jobs or Tickets are assigned to the Employee, you will receive a prompt to reassign them.


  4. Click Update Assignment to complete the deactivation. If the Employee has no assignments, they will be deactivated immediately once clicking Make Inactive.
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