New Optimized Dispatch Board FAQs - Beta

The new Optimized Dispatch Board will be released to Beta groups on the evening of July 21st.

What is the purpose of an “Optimized” Dispatch Board?

We've been working to address performance issues on the Dispatch Board, and across Service Autopilot in general. We found that a lot of the performance issues on the Dispatch Board end up affecting the rest of the site. Moving to a more efficient version of the Dispatch Board will lead to better performance on the Dispatch Board, and everywhere else in Service Autopilot.

Will the features that are currently missing be added back?

Yes, any features that are currently missing on the Optimized Dispatch Board will be added back. The goal is to bring this Optimized Dispatch Board up to par with the current Dispatch Board without performance issues.

Is there a date range limit?

No, the Optimized Dispatch Board does not have a date range limit.

Why can’t I sort the assignment column?

Sorting the assignment column is something that we will add back once we have optimized it in the same way we've optimized the rest of the Dispatch Board.

Will custom fields be added back?

Yes, we will be adding custom field access back to the Optimized Dispatch Board.

Who do I contact with questions, feedback, or issues during the Beta?

There will be a link to a form on the Optimized Dispatch Board that you can fill out. You can also reach out to Brock Tucker at brock.tucker@xplortechnologies.com.

Was this article helpful?
0 out of 0 found this helpful

Still looking for your answer? How Can We Help?