Highlights
In our September release, we focused our main efforts on fixing open bugs faster and continued identifying areas for performance improvements, especially around the first of the month. Those efforts will continue until we see average overall speeds improving.
Improvements Added to SA
Ability to Add Attachments to On Demand Jobs - To ensure a consistent user experience across our product and to better serve our Snow Dispatch users, members can now add attachments to On Demand Master Jobs. This will allow users to view and upload attachments related to the Jobs they service.
Updates to Correct System Issues
The following issues have been resolved with this release:
Team App: Edit Crew: User Right Error - An issue was reported where members could still edit crews in the Team App after the User Right was disabled.
Tags Dropdown Failing to Show Results - An issue was reported where results failed to appear in the Tags dropdown.
Bulk Update Tool: Batches are Stuck in Processing - An issue was reported where some batches of updates were getting stuck in processing with the Bulk Price Update tool.
Generating a Master Schedule was Duplicating Visits Within the Current Week - An issue was reported where duplicates would appear when generating Master Schedules.
Negative Value Showing on Jobs and Invoices for Non-taxable Clients - An issue was reported where taxable Discounts caused the Sales Tax field to display a negative value on Jobs and Invoices for non-taxable clients.
Dispatch Board: FleetSharp Tracker Not Appearing Correctly - An issue was reported where a Fleetsharp GPS tracker was failing to appear on the Dispatch Board.
Estimate Document Search Should Not Default Filler Text - An issue was reported where the Estimate Document search was not removing the filler/helper text when searching through Estimate Documents, forcing members to manually delete the text.
Estimates: Estimate Grid: Discount Error - An issue was reported where Estimate Grids were rounding Discount amounts down.
Estimates: Products are Not Showing on Older Estimates - An issue was reported where data was missing.
Estimates List: Views Error - An issue was reported where members were unable to create and open views in the Estimate List.
Quickbooks Online - Client "Attention To" Field Removed After Syncing from QBO - An issue was reported with the Quickbook Sync, which was overwriting the Client “Attention to” field.
QBO Invoice Sync Error - An issue was reported where QBO Invoices were appearing in SA as un-invoiced amounts.
Timesheets: Fleetsharp GPS Trackers: Geofence Entries Error - An issue was reported where Geofence Data was not showing for a particular Fleetsharp GPS tracker.
V3 Forms: Email Field: Not Accepting "q.com" Email Addresses - An issue was reported where V3 Forms were blocking "q.com" email addresses.
Resource Removed from a Job was Leaving the Resource Clocked In - An issue was reported where a clock-out record was not getting created when a resource, who was clocked into a Visit, was removed from the Visit.
Internally Reported Bugs
The following issues have been resolved with this release:
QBO: V2 Client List - The "Resync with QuickBooks" action was not working in staging unless client data was changed.
V2 Invoice - The "ACH on File" filter would not clear after clicking the X button.
Client List Filter - A bug was found with the "Service - Never Scheduled - Date Range" filter.