Update to Correct Version 3 Issues | May 2020

May 15, 2020

This update contains some fixes to existing issues. There are no new features in this update.

Training Updates

We presented a series of free webinars based on our In House training. You can access the recordings and FAQs at:  HELP > Knowledge Base > Getting Started & Training.

Updates to Correct System Issues


  • On the Account Review overlay, job details for future visits were sometimes not appearing. This has been fixed.
  • Previously, it was not possible to edit an existing account note, which meant you could only replace an existing note with a new one. This has been corrected; you can now edit existing account notes.


  • Previously, charges set as percentages were causing a system error. This has been fixed.
  • There was sometimes a problem with bulk printing of invoices, but it’s working now.


  • In Installment Plans, merge tags were not auto-filling on the invoice line item descriptions. This has been corrected.
  • Some products were not appearing in packages. This has been fixed.
  • Previously, if there were two or more line items on a One Time or Waiting List Job, you could not edit the dates on that job. This has been fixed.
  • In some cases, if you edited a One Time or Waiting List Job in V3 that had already been dispatched, the job would go back to “Pending” status. This has been fixed.
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