1. Service Autopilot
  2. Marketing
  3. Forms

V3: Add a Rating to a Form

To ask users for feedback about your company with a numeric score, use a rating scale on a Form. To add a Rating to a Form, use the following steps:

  1. In the Forms Designer, go to the “FIELDS” tab.
  2. Under Advanced Fields, click Rating.
  3. Customize the form by changing any of the following:
    1. Add a title in the “LABEL” field (“How’s our service?”)
    2. Update the “DESCRIPTION” field if needed (“0 = Worst, 5 = Best”)
    3. Set the number range for “RATING SCALE” by moving the slider.
      The minimum is 0-5 and maximum is 0-10.
    4. Choose a color.
    5. Under FIELD MAPPING, select an option from the dropdown list.
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