There are a few different ways you can reassign work on the Dispatch Board. This is useful if a Resource calls out sick because you can easily reassign multiple Jobs at once.
Edit Assignments in Bulk
- Go to Scheduling > Dispatch Jobs.
- Select the Jobs you want to reassign.
- Click Edit Jobs.
- Update the Assignment. This will affect all selected Jobs. The Permanent option only refers to the Assignment and is effective for all dates moving forward. Checking this box will update the assignment on the Master Job.
- Click Apply.
Edit Assignment for One Job
Option 1
- Go to Scheduling > Dispatch Jobs.
- In the Service column, click the Service on the Job you need to reassign.
- In the Job Edit overlay, change the job assignment in the Assigned To field by selecting a different Resource.
- Click Save.
Option 2
- Go to Scheduling > Dispatch Jobs.
- Click on the Job Status icon for a job.
- Use the overlay to change the Assignment.
- Click Save.