V3 Pause a Job from an Account

You can Pause a Job for an Account if there is a period of time where a recurring Job or Package Job doesn't need to be completed. This will prevent Visits from appearing on your Dispatch Board.

To Pause a Job for an Account, follow these steps:

  1. Go to CRM > Accounts
  2. Click the name of an Account to open the Review Account overlay.
  3. In the "Jobs" panel, click the ellipses next to the Job you would like to pause. 


  4. Click Pause Job.


  5. The "Date to Pause Job" will default to the current date. You can change this if needed. If you know when the Job will be resumed, enter a "Date to Resume Job." Enter a "Reason" for pausing the Job then click Save.



  1. In the "Jobs" panel, click the name of the Job you would like to pause.


  2. On the Review Job overlay, click Pause.


  3. Fill out the Pause dialog then click Save.


A paused Job will show a yellow banner on the top of the Review Job overlay:


On the Review Account overlay, the Job will show "Paused," as well:


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