To set up user rights view or access emails, follow these steps.
- Go to Settings > User Roles & Rights > [Role Name] > CRM
- Select any of the check boxes in the Email Activity
User Role/Right |
Definition |
View Email Activity |
Allows the user to view email activity on the CRM tab. This will allow you to see emails sent, received, opened, bounced, rejected, or sent to spam, as well as current status. |
Can Remove Email from Spam List |
Allows the user to remove emails marked as spam from the spam list. |
Can Remove Email from Bounce List |
Allows the user to remove emails that were added to the bounced list. |