User Rights for Email Activity

To set up user rights to view or access emails, follow these steps:

  1. Go to Settings > User Roles & Rights > [Role Name] > CRM tab.
  2. Select any of the checkboxes in the "Email Activity" column.

User Role/Right


View Email Activity

Allows the user to view email activity on the CRM tab. This will allow you to see emails sent, received, opened, bounced, rejected, or sent to spam, as well as the current status.

Can Remove Email from Spam List

Allows the user to remove emails marked as spam from the spam list.

Can Remove Email from Bounce List

Allows the user to remove emails that were added to the bounced list.


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