This article explains all User Roles and Rights on the "Mobile" tab. You can set these under Settings > User Roles & Rights > [Role Name] > Mobile tab.
Mobile App
View/Edit Client |
Allows the right to view and edit client information. |
Auto-Download Clients |
Downloads the client list and keeps it stored in the apps tables. |
View Account Balance |
Allows the right to see the client’s account balance and lead’s potential revenue. |
Contact Client |
Allows the right to contact clients and leads. |
View Leads |
Allows the right to view the lead list, as well as the right to view/edit a lead. |
View Vendors |
Allows the right to view the vendor list and view/edit a vendor. |
Make Work Assignments |
Allows the right to reassign work to another resource. |
Edit Client Notes |
Allows the right to update the notes that are to the client. These notes only appear on work order sheets, the dispatch board, and the client timeline view. |
View Work Order |
Allows the right to view the work order on the app and collect a signature on the work order. |
Can Wipe Devices Remotely |
Allows the right to wipe the app clean of data through the app itself on the app settings. |
Enable Push Notifications |
Allows the Team app user to receive push notifications. |
Enable Drive Time |
Enables the right to track drive time through the mobile app. |
Show Everyone's Work |
Allows the Legacy app user to see job information for all resources. |
Edit GPS Settings |
Allows the Legacy app user to edit GPS settings. |
Access App Settings |
Allows the right to view and edit the mobile app settings. |
Edit Job Quantity |
Allows the right to edit the quantity for jobs. |
Edit Product Quantity |
Allows the right to edit the quantity for products. |
View Product Cost |
Allows the right to view the product cost. |
Edit Product Cost |
Allows the right to edit the product cost. |
Edit Schedule Date |
Allows the right to move a job to a different date. |
Add Service |
Allows the right to create a one-time job from the mobile app. |
View Rate |
Allows the right to view the rate for both services and products. |
Edit Rate |
Allows the right to edit the rate for both services and products. |
Add Waiting List Service |
Allows the right to create a waiting list job. |
Add Product |
Allows the right to add both products to existing jobs and installed products to clients. |
View Invoices |
Allows the right to view invoices for clients and invoices for jobs completed on the app. |
Create Invoices |
Allows the right to create stand-alone invoices for clients and the right to edit invoices for completed jobs on the app. |
Confirm Products |
Allows the right to confirm products on invoices for completed jobs on the app. |
Edit Invoice Description |
Allows the right to edit the invoice description for both services and products. |
View Payments |
Allows the right to view payments for clients. |
Collect Payment |
Allows the right to collect payments for open invoices only. |
Require Chemical Logging |
Forces resources to log chemical tracking information on jobs before completing them. |
Edit Timesheets |
Allows the right to edit timesheet records for resources. |
Dispatch from Mobile |
Allows the right to start jobs from the calendar view. |
Hide Printed Job Notes |
If route sheets are printed along with the use of the app, this will hide job notes for the app are hidden. |
Monitor Geofences |
This is future functionality. |
Enable Estimates |
Allows the right to create estimates for clients and leads. Access to clients and leads is necessary. |
Enable Expenses |
Allows the right to create expenses. |
Enable Bulk Clock In |
Allows the right to bulk clock into multiple jobs at one time, as well as, multiple services at one time. |
Require View Job Notes |
Forces resources to view and acknowledge job notes prior to starting a job. |
Require “Before” Pictures |
Requires taking a before picture before completing a job. |
Require “After” Pictures |
Requires taking an after picture before completing a job. |
Edit Team |
Allows the right to add and remove resources from Teams. |
Allow Copy Route |
Allows the right to copy route, for snow only (obsolete). |
Mobile App Assets
View Assets |
Allows the right to view assets and asset list |
Edit Assets |
Allows the right to edit any assets |
View/Edit Asset Purchase Info |
Allows the right to view and edit asset purchase information |
View/Submit Forms |
Allows the right to view and edit forms |
View/Submit Asset Forms |
Allows the right to view and edit asset forms |