Open Invoice With No Account Balance

 You may run into a situation where an Invoice shows as "Open" but the Client Account Balance shows as $0.00:


Usually, this is the result of a Payment not being allocated to an Invoice. On the Client Account, these transactions would be highlighted in red:


When you look at All Transactions, there will be an amount in the "Remaining" column for both the Payment and the Invoice:


To mark the Invoice as paid, open the Payment and allocate as needed:


When you click Save & Close, the page will reload. If you are on the Client Account, the red highlight will disappear from the Payment and Invoice. 




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