Reschedule Jobs from the Job Details Overlay

Rescheduling jobs because of weather or other reasons, can be stressful and time-consuming. Fortunately, there are a few simple ways to reschedule Jobs in Service Autopilot. You can also easily reassign jobs to different Resources at the same time. The steps below will explain how to do this from the Job Details overlay. For a more full explanation, see this article

Remember that recurring schedules (such as Weekly - Monday) will auto-adjust whenever a job instance is skipped or rescheduled. That means that even if one Job is rescheduled, the others will remain on the selected schedule. If you need to update all future rounds, you will need to update the Master Schedule on the Master Job record. 

  1. Go to Scheduling > Dispatch Jobs
  2. In the Service column, click the Service on the Job you need to move. 

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  3. In the Job Edit overlay, find the Schedule Date and change the date manually or click the calendar to select a new date. 

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  4. Change the job assignment in the Assigned To field by selecting a different Resource.
  5. Click Save.
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