There are a few different ways you can reassign work on the Dispatch Board. This is useful if a Resource calls out sick because you can easily reassign multiple Jobs at once. To reassign a Job from the Job Details Overlay, use these steps:
- Go to Scheduling > Dispatch Jobs.
- In the Service column, click the Service on the Job you need to reassign.
- In the Job Edit overlay, change the job assignment in the Assigned To field by selecting a different Resource.
- Click Save.