This is the overlay you will see when you click the Edit button from a Review Ticket Overlay:
This overlay is very simple. The idea with Tickets is that you continually add to one without modifying anything that has already been done. This explains why the Subject and Body can’t be modified from the original. You can, however, edit the Category, the Account/Vendor, the Resource assigned to the Ticket, and the date it is due.
Use the tab on the left to see Related Items:
Use this screen to relate other Tickets, Estimates, or Jobs to the Ticket number indicated at the top of the overlay. Once associated, in the “Related Items” panel on the Ticket Review overlay.