Using the Help Center

What is the Help Center? A hub of information about all the functionality in Service Autopilot. Our Help Center is now public, that means that you can take the URL from this page or any article you find and share it with anyone, they won’t need to log in to SA to view the content.

 

To get to the home page of the Help Center, click the Service Autopilot logo at the top-left of this page:

mceclip0.png

This will take you to the home page:

mceclip1.png

 

The fastest way to get the answers you want is to use the search bar. This will query nearly a thousand different items including text articles, videos, and interactive training courses. Here’s a quick search tip: if you want information about a specific topic, use the same words you see in SA itself. Need to know how to set up the Wall Clock feature for your Resources? Search “wall clock” and the article you need is right near the top:

mceclip2.png

Use the buttons below the search bar to quickly and easily access our most frequently used content. The “What’s New at Service Autopilot” section is where we will post selections of new content to help make sure you don’t miss any new features. Prefer to browse? Click one of the sections in the Knowledge Base to begin browsing by topic. If you still can’t find what you need, you can always submit a request to our Member Support Team at the bottom of the page.

Was this article helpful?
0 out of 0 found this helpful

Still looking for your answer? How Can We Help?