Member Support Hours and Contact Information

SA Help Center

The Help Center is available at your convenience 24 hours a day/7 days a week, right at your fingertips. Click the Help button mceclip1.png and type in a search term.

Or select “Help Center” under your avatar to browse the Knowledge Base. You can find over 1000 articles, along with user guides and training videos, grouped by topics.

For instructions, see: Using the Help Widget and Using the Help Center.

Member Support Hours

We are available to respond to general questions or concerns on business days:
Monday – Friday from 8:00 a.m. to 5:00 p.m. Central Time
We are closed for team meetings on Thursdays from 10:00 - 11:00 a.m. Central Time.

How to Contact Member Support

Feel free to contact us and one of our friendly representatives will be eager to assist in any way possible.

  • Chat: Click the Help button mceclip1.png and then click Live chat.
    Type in your contact information and question.  We have a team of Support Representatives ready to assist you! 
  • Phone: (972) 728-4040
  • Email: support@serviceautopilot.com

After-Hours Support

We provide limited coverage on Saturdays, Sundays, and most holidays to address URGENT REQUESTS. Send an email to support@serviceautopilot.com and someone will respond to you as quickly as possible. 

All other requests received during these times may be responded to as early as the next business day.

Was this article helpful?
0 out of 0 found this helpful

Still looking for your answer? How Can We Help?