You can submit feedback directly to the Service Autopilot team via the Quick Help Widget when logged in to SA.
Where to Find the Feedback Form
- Log in to Service Autopilot and click the Help icon in the top right.
- Click Share Your Feedback.
- Fill out the fields in the form.
- Click Submit.
Recommended Feedback Guidelines
Provide a detailed description of what you are trying to accomplish.
Example of not enough information: "I need to increase prices"
Example of detailed description: "I need to be able to increase prices in bulk by a flat rate for my existing package jobs."
- Provide where or how you would like to see this implemented. Example: "There should be a tool where I can go and schedule my bulk price increases."
- Describe the impact this change would have on your business. Example: "Currently I am increasing prices on each individual job on each client and this is taking me countless hours to complete. This would save me so many labor hours."