True Cash Discounts - Set Up and Use

True Cash Discounts can help your clients save on credit card processing by paying their invoices with cash, check, or ACH. This feature is available to Clearent customers who sign up for True Cash Discounts.

Set-Up

Once the feature is enabled on your account, the system will automatically create a True Cash Discount.
To edit this discount, follow these steps:

  1. Go to Settings > Discounts > True Cash Discount.

    True_Cash_Discount.png

  2. Update your True Cash Discount to reflect the appropriate Tax Code, Amount or Percent, and Account associated with it.

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  3. Click Save when you're finished.

    Note: We recommend that you increase the rate of your services to account for True Cash Discounts before proceeding to step four.
  4. Go to Settings > Integrations and select the checkbox to show Cash Discounts to your Clients.

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You can now add Cash Discounts to your invoices when a Client pays with Cash, Check, or ACH.
In V2, the option will appear as a button:

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In V3, the option will appear as a link:

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Clicking either option will update the invoice automatically so it reflects the new total.

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OR

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Note: Invoices with a Cash Discount will not show up under the Invoices to Charge tab (Accounting > Invoices).

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If an invoice has a Cash Discount and you attempt to charge it by card, you will receive an error stating one or more invoices cannot be charged because they have a Cash Discount.

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OR

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Under Accounting >Invoices, you'll find a Cash Discount filter that will locate invoices with or without a Cash Discount. This can help narrow down invoices that failed to charge due to a cash discount.

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OR

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