Help Center

Help

Information about SA, including live training options, videos, user guides, and how to use the Help Center.

How To Videos

In this section, you will find a selection of How-To videos. These go beyond the information covered in our On-Demand classes. Note that Service Autopilot is frequently updated so the appearance of the screen in the video might be slightly different from what you see on your screen but the concepts are the same.
Interactive Training Courses

You can take a Service Autopilot Interactive Course at any time. If you are new to the system, we recommend going through the Get Up and Running course first. It's an interactive style of training that breaks down the basics into manageable pieces. Note that Service Autopilot is frequently updated, so the appearance of screens in the video might be slightly different from what you see on your screen, but the concepts are the same.
User Guides

This section contains a selection of downloadable User Guides. These often go beyond the information covered in our Knowledge Base Articles. Note that Service Autopilot is frequently updated, so the appearance of the screen in a guide might be slightly different from what you see on your screen, but the concepts are the same.